Palacio de los Duques Gran Meliá - The Leading Hotels of the World

We invested in the Red Suite service that was offered and enjoyed the privileges that it allowed. Having access to tapas, food, and drinks when ever we wanted was a definite plus. It allowed us to enjoy Madrid without having to worry about timing of meals. We also prepaid for the breakfast offerings and found it to be exceptional. We also looked for a Hotel that provided an outdoor pool. Due to the extreme heat, the pool was the perfect way to cool off after our work day, and before we went out for the evening. Having a pool when I travel in the summer is a must, as it allows for such a refreshing way to cool off. The location was quiet but allowed easy access to all we needed. Definitely will return!

Beautiful property, wonderful staff! Everyone was fantastic!

It’s a beautiful hotel; grand but not opulently gaudy. Reception staff were so warm and welcoming. We were even offered a glass of champagne whilst we were checking in! I had booked a standard room but upon checking in was informed that we are getting a free upgrade to a premier room, what a lovely surprise! Our room on the ‘palace’ side was nicely decorated, very spacious. Bed and pillows were so soft and comfortable. I literally ‘sank’ into the bed each night. Bathroom was big too, with two wash basins and a bath tub. Location wise, it was quite central. There were some very nice restaurants nearby and a metro was also very close by. We had booked a tour through Viator and were happy to find out that the meeting point was like 200m from the hotel. All in all we had a lovely 3-night stay, wished we had stayed longer. Next time…

Excellent hotel and guest service

Location The garden Rooftop view and bar The room all ok as it should be for the price of five star hotel Staff allways helpful and nice .